Indonesia Miner
Welcome to Indonesia Miner

News
13 Dec 2023, 12:00 PM

AI Successfully Reduces Accident Risk and Improves Coal Production Performance at Berau Coal

Dunia Energi - Rio Indrawan
3314 Views
Safety is one of PT Berau Coal's focuses in carrying out coal mining operations in Berau Regency, East Kalimantan. One of the innovations promoted by management is the application of Artificial Intelligence (AI) technology in mining activities, through the Mining Eyes Analytics (MEA) application. Berau Coal management even claims that this application of AI is the first to be implemented in a coal mining environment.MEA is applied in monitoring vehicle and human traffic activities in mining areas. Through the applied AI, now the distance between mining trucks when transporting can be set at a safe distance via the mining eyes application.MEA detected several activities, distance along mine transport vehicles. Second, people outside the unit cabin or post area. This critical distance is critical, when in analytics there is an alert if it is too close. Then all workers are not allowed to leave the facilities, heavy equipment or posts, within a distance of 20 meters from their safe radius, unless they communicate first with the control room to install certain signs.The facilities (vehicles) are limited, there are not too many in the pit, the risk is too dangerous, there are facilities, a track, when the means enter the pit an alert will appear. Check whether you have coordinated with the control room."In the past it was only through cameras, but now we use AI so we know directly how far the trucks are, then if they are too close, we intervene from here," said Arintoko Saputro, Deputy Head of Engineering for the Berau Coal Mine at the Binungan coal mining site, Wednesday (6/ 12).Apart from trucks, now you can also monitor workers who leave the truck cabin. Apart from direct supervision of mining activities, the AI ​​embedded in this monitoring technology is also able to prevent fatigue experienced by mining truck drivers."So now you can detect drivers who are sleepy, yawning, looking down, looking right and left or not looking at the road. "So there will be an alert that will warn the driver," said Arintoko.The application of AI in this monitoring system has proven to be very effective in reducing the risk of work accidents in mining areas.Meanwhile, Januar, Safety, Health and Environment (SHE) Section Head of PT Pamapersada Nusantara, a working partner of PT Berau Coal, said that innovation makes monitoring work in mining areas much more efficient and covers a wider area than just relying on cameras and officers. Mining Eyes Analytics control room (Photo/Doc/Energy World – Rio Indrawan)“Mining eyes can reduce the number of supervisors, making the range of friends wider. If it's front loading, the supervisor only monitors certain areas, from here everything is visible. "Inspections and supervision can be carried out more frequently, you don't need to go anywhere, just use direct long-distance communication," explained Zanuar.Apart from that, production is also affected by more efficient supervision. "Fleet matching is more appropriate. When fleet matching is more appropriate, production will automatically be better. "It impacts safety and productivity," said Januar.Rudini Rahim, Corporate Communication Superintendent of Berau Coal, explained that PT Berau Coal is a coal mining company that has innovated a lot by using technology and digitalization in its mining operations as a continuous improvement effort to realize smart mining. "Innovation and continuous improvement are continuously encouraged to produce productive, efficient, safe and green operations so that sustainable mining can be realized," said Rudini.One of the digital innovations at PT Berau Coal is a smart application called BEATS or BeGeMS (Berau Coal Green Mining System) Automation Tracking System. This application is used to support monitoring and analysis of operational and K3L activities which were previously carried out manually but now use digital technology. "So that the process of monitoring operations involving more than 24,000 workers can be carried out well," explained Rudini.Image source: Dunia Energi - Rio IndrawanSource: www.dunia-energi.com/Penerapan Artificial Intellegence di Berau Coal Sukses Tekan Risiko Kecelakaan dan Tingkatkan Kinerja Produksi Batu bara
News
13 Dec 2023, 09:00 AM

Nickel Industries enters nickel matte sales contract with Glencore

Nickel Industries Limited
3347 Views
Global top-10 nickel producer Nickel Industries (NIC) has entered a maiden nickel matte sales contract with Glencore, Managing Director Justin Werner announced today.The contract, commencing January 2024 and running for an initial six-month term, will see nickel matte from the Company’s Hengjaya Nickel Project (HNI) sold to Glencore, representing NCI’s first sales to western customers.Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities that advance everyday life.Next to its portfolio of energy products, Glencore is a major producer, recycler and marketer of the transition metals and solutions that support the journey to net zero emissions.Mr Werner said volume and pricing terms remained commercial in-confidence.“We are delighted to have entered into this initial nickel matte sales contract with Glencore with this contract signalling a maturing of our nickel matte business and an important diversification of our customer base into western markets closely linked with the global EV supply chain,’’ Mr Werner said.“Very pleasingly we have seen strong interest from global battery and EV makers for our matte product, and welcome this first contract with Glencore as we continue to broaden of our customer base.”ENDSImage source: Nickel Industries LimitedSource: Sean Waddington (sean@egnmedia.com.au)
News
12 Dec 2023, 12:00 PM

Vale Reveals Their 3 Biggest Future Projects

CNBC Indonesia/Lucky Leonard Leatemia
3255 Views
PT Vale Indonesia Tbk (PTVI) revealed its contribution to handling climate change. President Director of PTVI, Febriany Eddy, revealed that PTVI's biggest challenge is protecting Lake Matano and the biodiversity in the Wallacea region.Furthermore, Febri also shared information regarding PTVI's significant investment in New Renewable Energy (EBT), namely by building the first Hydroelectric Power Plant (PLTA) in 1978, which was followed by the construction of the second and third hydroelectric power plants in 1999 and 2011."The three hydroelectric power plants produce 365 megawatts of electricity which is 100 percent of the energy source for smelting activities or nickel smelting at the factory," explained Febri.According to Febri, there are three future PTVI projects in Central Sulawesi, Southeast Sulawesi and South Sulawesi. PTVI has invested 8.6 billion US dollars in these three projects and PTVI will use EBT-based energy sources, including optimizing natural gas. Febri emphasized that through this initiative, PTVI must become a low-carbon company in the world."Although the use of natural gas requires higher costs, adding up to USD 300 million to the capex, PTVI still chooses to use this option to reduce emissions," said Febri.PTVI has two major initiatives that will contribute to reducing 700 thousand tons of CO2, namely the use of biomass and the conversion of fuel to natural gas. "We have a clear road map and very detailed project planning. So, what we promise, that is what we will carry out," she said.Meanwhile, the Minister of Environment and Forestry (Minister of LHK), Siti Nurbaya, said that the Indonesian Government was highlighting the results of various practical climate actions carried out in ensuring the achievement of the neutral emission reduction target by 2030 in the forestry and land sector or Forest and Other Land Uses (FOLU). Net Sink 2030 at the 28th UNFCCC Conference of the Parties (COP) in Dubai, United Arab Emirates (UAE)."At COP28, our priority is to highlight the main results of the climate actions we take, especially in ensuring that Indonesia's FOLU Net Sink 2030 climate targets continue to go according to plan," he said.Minister Siti hopes that the results of various climate actions can enable Indonesia to maintain control and play a decisive role in achieving the goal of increasing Net Zero Emissions by 2060 or sooner.Moreover, Indonesia has created a number of monumental steps and policies such as the Forest and Other Land Uses (FOLU) Net Sink 2030 Operational Plan, which was the result of discussions at COP26 in Glasgow two years ago.Image source: CNBC Indonesia/Lucky Leonard LeatemiaSource: www.cnbcindonesia.com/Vale Bocorkan 3 Proyek Terbesar Mereka di Masa Depan
News
12 Dec 2023, 09:00 AM

Indonesia's 1st Titanium Smelter Will be Built in Bangka Belitung, Investment Value of IDR 1.3 Trill...

REUTERS
3775 Views
Minister of Industry Agus Gumiwang today, Thursday, December 7 2023, inaugurated the first titanium smelter in Indonesia which is located in Baturusa Village, Merawang District, Bangka Regency, Bangka Belitung Islands Province. The smelter belongs to PT Bersahaja Berkat Sahabat Jaya (SSBJ). Agus explained that the smelter with an investment value of IDR 1.3 trillion is a tin mineral downstream company and is included in Domestic Investment (PMDN). "There are a lot of potential downstream derivatives of tin minerals that we can develop. One of them is the raw material for making titanium, which we are prioritizing," he said on the sidelines of the smelter inauguration.According to him, the development of downstream minerals from Rare Earth or Rare Earth Metals (LTJ) is currently very much needed by companies operating in the downstream industry. "The added value of downstream tin minerals is very large," said Agus.He said that for decades, Indonesia only exported raw materials to other countries and the added value was not enjoyed by Indonesia. "So from now on we have to change it so that we enjoy the added value."According to Agus, Indonesia can still survive amidst the slowing global economy and the obstacles it faces related to climate change and declining prices of leading export commodities. This is because Indonesia's manufacturing and processing industry sectors are believed to continue to grow and become a mainstay."In the third quarter of this year, the manufacturing sector can grow and the growth will be greater at 5.02 percent year on year," said Agus. "Manufacturing growth could be higher than national economic growth, which in the third quarter reached 4.94 percent. We are above national economic growth."Meanwhile, the Main Director of PT BBSJ, Arbi Leo, said that his party would also innovate to process the potential for downstream tin minerals that currently exist. This, he said, is in line with the government's mandate which aims to downstream every mineral potential that exists in each region.According to him, downstreaming does not only stop at titanium products. "There are still many products from associated minerals in Bangka Belitung that we can envision being downstream. In the future we will also try to create a zirconium smelter where we also still have associated mineral products, namely monazite," he said.PT BBSJ also plans to gradually downstream 17 elements found in rare earth metals, especially monazite. "The monazite mineral also contains thorium and uranium. So we hope that PT Bersahaja can continue to be supported so that it can help advance the region and the nation," said Arbi.Image source: REUTERSSource: www.bisnis.tempo.co/Smelter Titanium Pertama RI Dibangun di Bangka Belitung, Nilai Investasi Tembus Rp 1,3 Triliun
News
08 Dec 2023, 12:00 PM

Antam Posts Profit of IDR 2.85 Trillion in Q3 2023

Antam
3205 Views
PT Aneka Tambang Tbk (ANTM), which is a BUMN Holding Mining Industry, recorded that the profit for the period until the third quarter of 2023 was IDR 2.85 trillion. This achievement grew 8% from the profit for the current period in the first nine months of 2022 which amounted to IDR 2.63 trillion.Apart from that, the company also recorded Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) until September 2023 of IDR 5.40 trillion, a consistent achievement compared to last year's EBITDA achievement.Antam recorded the Company's net cash flow position obtained from operating activities in the third quarter of IDR 3.98 trillion, or a growth of 93% compared to the achievement in 2022 of IDR 2.06 trillion. This achievement strengthens Antam's financial structure with a cash and cash equivalent balance of IDR 7.54 trillion, growing 63% from last year's position of IDR 4.62 trillion.This profit achievement was due to Antam's net sales value of IDR 30.90 trillion with the dominant contribution coming from domestic net sales which reached IDR 26.69 trillion or the equivalent of 86% of total net sales in the third quarter of this year."This achievement is in line with the Company's strategy to develop a domestic customer base for main commodities, namely gold products, nickel ore and bauxite," said Antam President Director Nico Kanter in a virtual Public Expose, Thursday (30/11).He detailed that gold products were the largest contributor to Antam's sales in the third quarter, with a proportion of 62% of Antam's total sales or IDR 19.29 trillion.Meanwhile, the total volume of gold metal production from the Company's mines was 908 kg (29,193 troy oz.), with sales of gold metal in 9M23 reaching 19,460 kg (625,654 troy oz.).The sales contribution of the Nickel Segment (ferronickel and nickel ore products) in the third quarter was recorded at 33% of Antam's total sales with a sales value reaching IDR 10.10 trillion, or growing 19% from the achievement in the same period last year of IDR 8.48 trillion. ANTAM's ferronickel production volume reached 15,787 tons of nickel in ferronickel (TNi), with the sales volume of ferronickel products in the third quarter reaching 14,132 TNi.In nickel ore products, the company recorded a consolidated nickel ore production volume of 10.67 million wet metric tons (wmt), an increase of 72% compared to the achievement in 9M22 of 6.22 million wmt. The growth in nickel ore production levels is in line with increasing domestic demand.Antam's consolidated nickel ore sales volume in the third quarter of this year reached 9.41 million wmt, an increase of 98% compared to last year's sales achievement of 4.75 million wmt.The sales contribution of the Bauxite and Alumina Segment in the third quarter of this year was recorded at 4% of Antam's total sales with a sales value of IDR 1.25 trillion.Throughout the nine months of this year, ANTAM recorded a bauxite production volume used as raw material for Chemical Grade Alumina (CGA) factory ore as well as sales to third parties of 1.42 million wmt, growing 6% compared to the achievement in 9M22 of 1.34 million wmt. Bauxite sales volume in 9M23 was recorded at 989 thousand wmt, an increase of 6% compared to last year's achievement of 936 thousand wmt.Meanwhile, the production volume of alumina products in the third quarter of this year reached 114,524 tons of alumina, with the sales volume of alumina products reaching 108,351 tons of alumina.Apart from that, related to business development projects, ANTAM is focused on completing the Company's strategic projects in 2023, one of which is starting the initial phase of operating the East Halmahera ferronickel plant with a capacity of 13,500 TNi per year.On the other hand, he added, as ANTAM's support for the Government's target of achieving net zero emissions by 2060, ANTAM is continuously implementing green energy in the Company's operational areas."In line with that, ANTAM is involved in developing an integrated Electric Vehicle (EV) Battery ecosystem in Indonesia together with strategic partners," he concluded.Image source: AntamSource: www.cnbcindonesia.com/Antam Cetak Laba Rp2,85 T di Q3, Ini Kontributor Terbesar
News
08 Dec 2023, 08:00 AM

PTBA Targets Coal Rail Line Capacity of 52 Million Tons by 2024

Aprianto Cahyo Nugroho
3241 Views
PT Bukit Asam Tbk. (PTBA) indicates an increase in production in 2024 in line with the growth of coal train transportation capacity to 52 million tons.Setiadi Wicaksono, Plh. PTBA's SVP Project Magament Office, said that along with increasing PTBA production, the company is also increasing its rail transport capacity.Currently, PTBA has operated 2 coal railway lines, namely Tanjung Enim-Tarahan with a capacity of 25 million tons per year, and Tanjung Enim-Kertapati with 7 million tons per year, bringing the total to 32 million tons per year.In 2024, PTBA will develop 1 additional coal railway line, namely the Tanjung Enim-Keramasan route with a capacity of 20 million tons per year. It is hoped that the new line will be operational in the fourth quarter of 2024."Therefore, PTBA's coal train capacity can reach 52 million tons per year in 2024," he said in Public Expose Live 2023, Monday (27/11/2023).In the long term, PTBA will add a coal train route to the Tanjung Enim-Perajen route with a capacity of 20 million tons per year. This project is expected to operate in the third quarter of 2026.Farida Thamrin, Director of Finance and Risk Management at PTBA, said that the company has the largest coal reserves in Indonesia with total mined reserves of 3.02 billion tons and total resources of 5.85 billion tons. With an estimated production of 30 million tons per year, the total reserves are sufficient for 100 years.However, PTBA certainly wants to capitalize on coal reserves more quickly. Therefore, PTBA is gradually increasing production capacity and also coal transportation via train.As of September 2023, PTBA produced 31.9 million tons of coal, up 15% year on year (yoy) from 27.7 million tons as of September 2022. PTBA's coal sales volume also rose 15% yoy to 27 million tons from the previous 23 .5 million tonnes, and rail transport volume of 23.7 million tonnes, up 12% from the previous 21.1 million tonnes."By the end of 2023, we are targeting coal production of 41 million tons. PTBA wants to gradually increase its production capacity," he explained.PTBA's coal production has tended to increase in the last 3 years. In 2022, coal production will reach 37.14 million tons, in 2021 it will reach 30.04 million tons, and in 2020 (at the peak of Covid-19) it will reach 24.82 million tons.The majority of PTBA coal products range from 4,000-5,000 kacl/kg. According to Farida, PTBA's coal calorie variations are increasingly attracting the interest of a wider range of consumers.Coal PricesWeakening global coal prices also put pressure on PTBA's financial performance even though operational performance increased.Farida Thamrin said that demand for coal until the fourth quarter of 202 is estimated to still be quite high, especially from India, due to the arrival of winter and low coal stocks at PLTUs. Apart from that, there is the potential for increased demand from Japan, South Korea and several European countries.However, Newcastle coal prices are predicted to still weaken in the fourth quarter of 2023 due to the decline in demand for high calorie coal in Europe. It is estimated that the price of coal is around USD 130-140 per ton.Throughout 9 months of 2023, the average price of Newcastle coal has fallen 48% to USD 185 per ton. The average selling price of PTBA coal as of September 2023 is IDR 1.3 million per ton, down from 1 million tons as of September 2022.During the January-September 2023 period, PTBA recorded a net profit of IDR 3.8 trillion or a decrease of 62% compared to the same period the previous year of IDR 10 trillion. Apart from that, PTBA also posted a 12.16% decline in revenue to IDR 27.7 trillion from the previous IDR 31.1 trillion.To get around the decline in coal prices, continued Farida, PTBA carried out load efficiency, optimized mining digitalization, and spurred exports."As of September 2023, the portion of export sales will increase by 15% to 42%, compared to the previous year's 38%. One way for PTBA to deal with the decline in coal prices is to increase exports so that performance is maintained," he explained.The majority of PTBA's sales in the export market are India 14%, followed by South Korea 8%, China 7%, Cambodia 3%, and other countries 10%. According to Farida, PTBA also has a number of customers from European countries.Image source: Aprianto Cahyo NugrohoSource: www.market.bisnis.com/PTBA Targetkan Kapasitas KA Batu Bara 52 Juta Ton pada 2024
News
07 Dec 2023, 08:00 AM

Ford Takes Stake in Indonesia Nickel Project

Bloomberg
3184 Views
Ford Motor Co. will take a direct stake in a battery-nickel plant under construction in Indonesia, deepening its role in the supply chain as carmakers try to secure materials for electric vehicles.The US automaker joins PT Vale Indonesia and China’s Zhejiang Huayou Cobalt Co. as investors in a project to make an annual 120,000 tons of nickel chemicals for EV batteries, according to a joint statement from the companies. The Pomalaa plant is expected to start commercial production in 2026, with total investment at 67.5 trillion rupiah (USD 4.5 billion).The statement did not disclose each company’s share of the investment.Global carmakers are racing to ensure long-term flows of materials like lithium, cobalt and nickel as demand balloons. While direct investments in mines or refineries are still rare, General Motors Co. has invested in a US lithium miner while Tesla Inc. is interested in buying a lithium producer.Indonesia is becoming a major source of battery-ready nickel following a wave of refinery investments in the minerals-rich country, mostly by Chinese companies. Ford, which plans to make 2 million EVs a year by the end of 2026, already had an agreement with Huayou to take battery materials derived from the Pomalaa plant.“This framework gives Ford direct control to source the nickel we need — in one of the industry’s lowest-cost ways — and allows us to ensure the nickel is mined in line with our company’s sustainability targets,” Lisa Drake, vice president for Ford Model e EV industrialization, said in the statement.Pomalaa is a long-delayed project, and an example of earlier efforts to use “high-pressure acid leaching” technology, or HPAL, to make nickel chemicals from low-grade ores. There are now a number of HPAL plants ramping up in the Southeast Asian nation, but there are still concerns about their environmental credentials.“The technology remains difficult to develop and ramp up and manage, compared to other conventional nickel production methods and processes,” said Allan Ray Restauro, analyst at BloombergNEF.Image source: BloombergSource: www.finance.yahoo.com/Ford Takes Stake in Indonesia Nickel Project
News
06 Dec 2023, 12:00 PM

Harita Nickel (NCKL) Acquires New Mine, Increases Nickel Reserves

NCKL
3839 Views
Harita Group nickel issuer PT Trimegah Bangun Persada Tbk. (NCKL) acquired PT Gane Tambang Sentosa with a transaction value of IDR 7.9 billion. This action will increase the company's nickel reserves.Harita Nickel management said that the acquisition of 99% shares in PT Gane Tambang Sentosa which is located on Obi Island, South Halmahera, North Maluku will increase nickel ore reserves to 302 million wmt."[This addition] will make Harita Nickel the 5th largest nickel mining company in Indonesia based on resources," said management in an official statement, quoted Thursday (30/11/2023). PT GTS has a non-operating nickel mining concession with an area of ​​2,314 hectares with an IUP valid until 2040. NCKL plans to carry out drilling activities to determine the size of nickel ore reserves and resources.At the same time, Harita Nickel also increased its share ownership in PT Gane Permai Sentosa (GPS) from 70% to 99%. Apart from increasing nickel ore resources and reserves , the acquisition worth IDR 48.8 billion is expected to strengthen the financial contribution to NCKL.At the end of November 2023, NCKL has estimated nickel ore reserves of around 302 million wmt. By carrying out further exploration at the 4 mines owned, namely PT Obi Anugerah Mineral, PT Jikodolong Mega Pertiwi, PT Karya Tambang Sentosa, and PT Gane Tambang Sentosa, the nickel ore reserves needed by the Harita Nickel subsidiary will increase. PT GTS and PT GPS are affiliated companies of Harita Nickel. The acquisition transaction has been carried out transparently in accordance with the assessment of the appointed independent institution from KJPP.As is known, NCKL itself has a Mining Business Permit (IUP) area of ​​around 9,000 hectares, consisting of four mining concessions. Currently, there are two mines that are already operating, and two other mines will be operated to support the supply of nickel ore raw materials in the future. Apart from that, Harita Nickel will also continue to strive to increase mine life and nickel ore reserves by acquiring other mining concessions and collaborating with other local mining companies.Image source: NCKLSource: www.market.bisnis.com/Harita Nickel (NCKL) Akuisisi Tambang Baru, Cadangan Nikel Bertambah
News
06 Dec 2023, 12:00 PM

Indo Tambang's Capex double to USD 88 million

Beritasatu.com
3056 Views
PT Indo Tambangraya Megah Tbk (ITMG), a coal mining issuer, is finalizing capital expenditure (capex) in 2024. The value could be twice as high as in 2023, around USD 44 million. "(Capex) is mainly related to plans to develop several of our new mines, for example PT Graha Panca Karsa (a coal company) which has entered the preparation stage to start commercial operations," said Finance Director of PT Indo Tambangraya Megah Tbk (ITMG) Junius Darmawan in " Pubex Live 2023”, Thursday (30/11/2023).Apart from that, capex expenditure will be used for infrastructure needs, including port construction, haul roads and crushing plan facilities. Infrastructure will be focused on the PT Trubaindo Coal Mining and PT Bharinto Ekatama business entities in the Melak area, West Kutai Regency, East Kalimantan in order to increase production capacity."We will increase production capacity next year so we need to develop related capacity, especially at the jetty port ," said Junius.The company also uses capital expenditure for the construction of solar panels related to the company's transition plan in the field of new renewable energy (EBT). "Subsidiaries, namely PT Cahaya Power Indonesia and PT Suryanesia, have received several contracts for the construction of solar rooftops," he said Image source: Beritasatu.comSource: www.beritasatu.com/2024, Capex Indo Tambang Bisa Naik Dua Kali Lipat Tembus US$ 88 Juta
News
06 Dec 2023, 08:00 AM

Mifa Bersaudara Digitize Coal Jetty Maintenance System

PT Mifa
3227 Views
Meulaboh: Increasing the target amount of coal production each year has serious technical challenges, one of which concerns maintaining company assets which have an important function and role in the company's operational production chain. To answer these challenges, in 2023 PT Mifa Bersaudara carried out a maintenance method on one of the important assets in the production chain, namely in the Jetty port area to maximize the effectiveness of the coal barging process. Group Head Maintenance, Infrastructure, & GA PT Mifa Bersaudara, Mirza explained that the continuation of this method is to carry out a control system through an integrated management system in the Jetty area.Group Head Maintenance, Infrastructure, & GA PT Mifa Bersaudara, Mirza when explaining his innovation (Photo: Doc.PT Mifa)"We will see how the Jetty performs. What maintenance and protection systems have been implemented, whether they are effective or not, so that we can gain more effective control over the condition of the Jetty," said Mirza. It is hoped that with this system being implemented in the future, the Jetty, which is a unit of components which are quite critical, can also be controlled more optimally, so that the Jetty can be optimized for PT Mifa's operational needs. "We plan to install and manufacture the Jetty structure integrated management system with the hope that the Jetty's life time will be in accordance with planning or even more, and the maintenance process will also be precise and scheduled according to needs," said Mirza.Image source: PT MifaSource: www.medcom.id/Digitalisasi Sistem Perawatan Pelabuhan Jetty Batu Bara PT Mifa Bersaudara

Advertisement

Hello! We would like to talk to you.Please fill the details below to start chatting with us.